These Terms govern a business-to-business software subscription. Klorra AI is sold to licensed construction professionals (each a "Builder" or "Subscriber"). Klorra AI is not a consumer product, and Klorra deliverables are budgeting and planning tools, not warranted bids.

1. Acceptance & Eligibility

These Terms of Service (the "Terms") form a binding agreement between Klorra LLC, a Florida limited liability company ("Klorra," "we," "our," or "us"), and the business entity ("Subscriber," "Builder," "you," or "your") that creates an account or otherwise uses the Klorra AI software-as-a-service platform (the "Service"). By creating an account, clicking "I agree," uploading content, or otherwise accessing or using the Service, you accept and agree to be bound by these Terms.

If you are accepting these Terms on behalf of an entity, you represent and warrant that (a) you have full legal authority to bind that entity, (b) you have read and understood these Terms, and (c) you agree to these Terms on the entity's behalf. If you do not have such authority, or you do not agree, you may not use the Service.

1.1 Business Use Only

The Service is intended for use exclusively by licensed builders, general contractors, design-build firms, estimators employed by such firms, and other qualified construction professionals. The Service is not directed to consumers, homeowners, or end-users of construction services. Subscriber represents and warrants that it is acquiring the Service for internal commercial purposes and not as a consumer, and Subscriber waives any right to invoke consumer-protection statutes against Klorra in connection with the Service to the extent such statutes are waivable.

1.2 Geographic Scope

Klorra is headquartered in the State of Florida and currently makes the Service available to Builders operating in any of the fifty (50) United States. The Service is not offered or directed to customers outside the United States. If you access the Service from outside the United States, you do so at your own initiative and at your own risk, and you are solely responsible for compliance with local law.

2. The Service

Klorra AI ingests architectural plan sets uploaded by Subscriber and produces, through an automated, AI-assisted pipeline, the following deliverables (collectively, the "Deliverables"): (a) a structured quantity takeoff, (b) a line-item cost estimate populated from regional reference rates, (c) a coordination and conflict report identifying drafting, code, and constructability issues observable on the submitted documents, and (d) a Scope of Work document organized by trade category. The composition, format, and content of the Deliverables may change at any time at Klorra's sole discretion.

The Service is delivered through the klorra.ai web application and supporting application programming interfaces. Any reference on Klorra's marketing materials to a target turnaround time (such as "4-hour delivery") is aspirational only and is not a service-level commitment. Klorra makes no representation, warranty, or guarantee regarding turnaround time, uptime, availability, or performance.

2.1 Internal Use Only

Deliverables are licensed to Subscriber solely for Subscriber's internal estimating, budgeting, planning, and bidding workflow. Subscriber may share Deliverables (or excerpts) with its own employees, owners, subcontractors, and clients in the ordinary course of preparing or negotiating a construction contract, provided Subscriber does not (i) resell or sublicense the Deliverables as a standalone product, (ii) hold the Deliverables out as Klorra's warranted bid to any third party, or (iii) permit a third party to use the Deliverables to compete with the Service.

2.2 No Service-Level Commitments

THE SERVICE IS PROVIDED WITHOUT ANY SERVICE-LEVEL AGREEMENT, UPTIME COMMITMENT, AVAILABILITY GUARANTEE, PERFORMANCE TARGET, OR SUPPORT RESPONSE-TIME COMMITMENT. Klorra may provide support, monitoring, and maintenance at its sole discretion. Klorra may modify, suspend, throttle, or discontinue any feature, function, or component of the Service at any time, with or without notice, in whole or in part, for any reason or no reason.

3. Accuracy Disclaimer & Builder Verification Obligation

Subscriber acknowledges that Klorra Deliverables are budgeting and planning tools, not warranted bids. Subscriber bears sole and full responsibility for verifying every quantity, rate, scope inclusion, and assumption against its own subcontractors, suppliers, and current market conditions before any commercial use, contract execution, or representation to a client or owner.

The Service is automated. Quantities are produced by AI models reading two-dimensional plans and may miss, double-count, misclassify, hallucinate, or otherwise materially misstate items. Costs are populated from regional reference rates that may be stale, inaccurate, or wholly inapplicable to Subscriber's current subcontractor pricing, commodity volatility, site-specific conditions, phasing constraints, owner-driven scope changes, or local tax and permit conditions. Coordination and conflict reports surface only issues observable on the face of the submitted documents and do not replace a professional plan review, structural engineering review, or building-department review. Deliverables may contain errors, omissions, and material defects, and Klorra makes no representation that any Deliverable has been reviewed by a human, by a licensed professional, or for accuracy of any kind.

KLORRA EXPRESSLY DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY WARRANTY, GUARANTEE, OR REPRESENTATION THAT THE DELIVERABLES ARE (A) ACCURATE, (B) COMPLETE, (C) CURRENT, (D) FREE OF ERROR, (E) FIT FOR ANY PARTICULAR PROJECT, JURISDICTION, OR PURPOSE (INCLUDING, WITHOUT LIMITATION, BUILDING PERMITS, REGULATORY APPROVALS, COMPETITIVE BIDDING, ACTUAL CONSTRUCTION, COST CONTROL, OR FIXED-PRICE CONTRACTING), (F) MERCHANTABLE, OR (G) SUITABLE FOR RELIANCE BY ANY THIRD PARTY (INCLUDING ANY OWNER, HOMEOWNER, LENDER, INSURER, SURETY, OR GOVERNMENT AGENCY). THE DELIVERABLES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."

3.1 No Reliance by Third Parties

The Deliverables are prepared for Subscriber's internal use only. Klorra does not invite, authorize, or accept any reliance on the Deliverables by any owner, homeowner, lender, insurer, surety, government agency, or any other third party, whether or not Subscriber has chosen to share the Deliverables with such party. Subscriber expressly acknowledges that any such reliance is unauthorized and that Klorra owes no duty (in contract, tort, or otherwise) to any third party. Where Subscriber shares any Deliverable (or excerpt) with a third party, Subscriber is solely responsible for clearly disclosing that the document is a Builder-prepared budgeting tool that has been reviewed and adopted by Subscriber, and not a warranted Klorra product. Subscriber will indemnify Klorra against any claim arising from third-party reliance.

3.2 No Commercial-Outcome Warranty

Klorra makes no representation, warranty, or guarantee regarding any commercial outcome Subscriber may achieve using the Service or the Deliverables, including without limitation the profitability of any bid, the accuracy of any cost estimate, win-rate on competitive procurements, cost control on any executed project, or absence of cost overruns, change orders, or scope disputes. Subscriber assumes all such risk.

4. Subscriptions, Pay-As-You-Go, and Billing

4.1 Plans and Pricing

Klorra offers tiered subscription plans and a pay-as-you-go option. Current pricing is published at klorra.ai/pricingand is incorporated by reference. As of the "Last Updated" date of these Terms, plans include:

Builder — $329/month or $2,990/year (14 bids per year on the annual plan or 2 bids per month on the monthly plan).
Pro — $999/month or $8,990/year (66 bids per year on the annual plan or 7 bids per month on the monthly plan).
Studio — $2,799/month or $24,990/year (200 bids per year on the annual plan or 20 bids per month on the monthly plan).
Pay-as-you-go — $299 per bid; the first takeoff for a new account is provided free of charge.

Klorra may modify pricing on a prospective basis at any time. Material price changes affecting an active subscription term will take effect on the next renewal. Klorra is under no obligation to provide advance notice of price changes for new plans, pay-as-you-go bids, overage rates, or promotional pricing.

4.2 Billing & Renewal

Subscriptions auto-renew for successive periods unless cancelled by Subscriber prior to the renewal date through the in-app account settings or by written notice to support@klorra.ai. All fees are charged in advance through Klorra's payment processor (Stripe) and are NON-REFUNDABLE except as expressly required by applicable law.

4.3 Bid Allowances

Annual plans include the stated number of bids on a rolling-twelve-month basis. Monthly plans include the stated number of bids per billing month and do not roll over. Bids in excess of plan allowance are available at the published per-bid overage rate. Unused bid allowance has no cash value and is non-refundable.

4.4 Cancellation; No Refund

Subscriber may cancel a subscription at any time, effective at the end of the then-current billing period. NO PRORATION, PARTIAL REFUND, OR CREDIT IS PROVIDED FOR PARTIAL PERIODS, UNUSED BID ALLOWANCE, OR EARLY TERMINATION BY SUBSCRIBER. Pay-as-you-go bid fees are non-refundable once submitted, regardless of whether a Deliverable has been produced or accepted. See the Refund Policyfor Klorra's discretionary practices; nothing in that policy is binding on Klorra except as expressly required by applicable law.

4.5 Taxes

Fees are exclusive of all taxes, duties, and governmental assessments other than taxes based on Klorra's net income. Subscriber is responsible for paying any applicable sales, use, value-added, or similar taxes, except where Klorra is legally required to collect them.

4.6 Late Payment

Any fee not paid when due will accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law, plus all costs of collection. Klorra may suspend the Service immediately for non-payment without notice.

5. Account, Security, and Acceptable Use

5.1 Account Information

Subscriber agrees to provide accurate, current, and complete account information. Subscriber is responsible for all activity under its account, including activity by employees, authorized users, and any unauthorized user gaining access through Subscriber's credentials, regardless of fault. Subscriber will safeguard account credentials and promptly notify Klorra of any suspected unauthorized access at security@klorra.ai. Klorra has no obligation to monitor account activity or detect unauthorized use.

5.2 Acceptable Use

Subscriber will not, and will not permit any user to:

Use the Service in violation of any law, regulation, or third-party right;
Upload any content for which Subscriber does not have all rights necessary;
Reverse-engineer, decompile, disassemble, scrape, or attempt to derive the source code, models, prompts, training data, or cost-code logic of the Service, except to the minimum extent expressly required by law;
Use the Service to develop, train, evaluate, benchmark, or improve any competitive product;
Resell, sublicense, white-label, or redistribute Deliverables as a standalone estimating product, or hold Deliverables out as a third party's warranted bid;
Use the Service as the sole basis for any contractual price submitted to a homeowner, owner, lender, surety, or government agency, without independent verification;
Probe, scan, test, or interfere with the security or integrity of the Service;
Upload malicious code or content, or content that contains personal data of consumers (other than incidental contact information appearing on the plans);
Misrepresent Klorra as the issuer or guarantor of any contract bid, estimate, or scope provided to a third party.

See Klorra's Acceptable Use Policy, incorporated by reference. KLORRA MAY SUSPEND OR TERMINATE ACCOUNTS THAT VIOLATE THE AUP (OR THAT KLORRA SUSPECTS OF VIOLATING IT) IMMEDIATELY, WITHOUT NOTICE, WITHOUT CURE PERIOD, AND WITHOUT REFUND.

6. Subscriber Content

6.1 Ownership

As between the parties, Subscriber retains all right, title, and interest in and to the plan sets, specifications, project descriptions, photographs, addenda, client communications, files, and other materials Subscriber or its users upload or input into the Service ("Subscriber Content"). Klorra acquires no ownership interest in Subscriber Content.

6.2 License to Klorra

Subscriber grants Klorra a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable license to host, copy, process, transmit, display, modify (for technical processing), and otherwise use Subscriber Content (a) to operate the Service and produce the Deliverables, (b) to provide support, security, fraud prevention, billing, analytics, and product improvement, (c) to comply with applicable law and respond to lawful process, and (d) to enforce these Terms.

6.3 Klorra's AI Provider Does Not Train on Customer Data

Klorra's AI inference provider (currently Anthropic, PBC) operates a commercial API whose terms applicable to Klorra do not use customer prompts or completions to train foundation models. Klorra passes through this protection but makes no independent warranty of it. If Klorra changes inference providers, Klorra will use commercially reasonable efforts to select a provider with substantially equivalent terms.

Klorra does not itself train, fine-tune, or otherwise improve any general-purpose machine-learning model using Subscriber Content. Klorra may use anonymized, aggregated metrics derived from Subscriber Content for product analytics, capacity planning, internal model evaluation, reporting, and any other lawful business purpose. Such anonymized data is not Subscriber Content and is not personally identifying.

6.4 Representations

Subscriber represents and warrants that (a) it has all rights necessary to upload Subscriber Content and to grant the licenses in Section 6.2, (b) Subscriber Content does not infringe or misappropriate any third party's intellectual property, privacy, publicity, or contractual rights, and (c) the upload, processing, and storage of Subscriber Content by Klorra in accordance with these Terms will not violate any law, regulation, or contract to which Subscriber is bound.

7. Klorra Intellectual Property and License Grant

Klorra retains all right, title, and interest in and to the Service, including the software, AI prompts and pipelines, regional cost-code logic, reference data, model outputs (other than Subscriber Content embedded therein), workflows, designs, documentation, and trademarks (collectively, "Klorra Property"). All rights not expressly granted are reserved.

Subject to these Terms and timely payment of fees, Klorra grants Subscriber a limited, non-exclusive, non-transferable, non-sublicensable, revocable license, during the subscription term, to access and use the Service for Subscriber's internal business purposes. Klorra may revoke this license at any time in its sole discretion.

If Subscriber provides feedback, suggestions, or ideas ("Feedback"), Subscriber grants Klorra a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, reproduce, modify, distribute, and incorporate such Feedback into the Service or any other Klorra product, without obligation, attribution, or compensation.

8. Confidentiality

Each party (the "Receiving Party") may receive non-public information from the other (the "Disclosing Party") that is identified as confidential or that, given the nature of the information and the circumstances of disclosure, a reasonable business would treat as confidential ("Confidential Information"). The Receiving Party will use Confidential Information solely to perform under these Terms, protect it using at least the same degree of care it uses for its own confidential information of like sensitivity (and not less than reasonable care), and not disclose it to third parties except to employees, contractors, and advisors with a need to know who are bound by written confidentiality obligations at least as protective. Standard exceptions apply.

9. Privacy & Data Protection

Klorra processes personal information as described in its Privacy Policy. By using the Service, Subscriber consents to the data practices described therein. Where Subscriber Content contains personal information of third parties, Subscriber is the controller (or business) and Klorra is the processor (or service provider).

Subscribers subject to a U.S. state consumer-privacy law (CCPA, VCDPA, CPA, CTDPA, UCPA, TDPSA, and similar) acknowledge that Klorra acts as a "service provider" / "processor." Studio-tier and other enterprise Subscribers may request a Klorra Data Processing Addendum at legal@klorra.ai; Klorra may, at its sole discretion, decline to enter into a DPA or negotiate any particular term. Klorra uses subprocessors listed at klorra.ai/subprocessors and may add, remove, or replace subprocessors at any time without prior notice except where required by law or by an executed DPA.

10. Indemnification

10.1 By Subscriber

Subscriber will defend (with counsel reasonably acceptable to Klorra), indemnify, and hold harmless Klorra and its officers, members, managers, employees, contractors, and agents from and against any and all claims, demands, actions, proceedings, suits, investigations, losses, damages, judgments, awards, fines, penalties, liabilities, costs, and expenses (including reasonable attorneys' fees and expert fees) arising out of or relating to (a) Subscriber Content (including any allegation that it infringes a third party's rights or that it was uploaded without authority), (b) Subscriber's use of the Service or any Deliverable, (c) any reliance, by Subscriber or by any third party, on any Deliverable, whether or not authorized, (d) any contract bid, estimate, scope of work, allowance, or commercial commitment Subscriber issues based on a Deliverable (including cost overrun, scope omission, quantity error, scheduling delay, or construction defect), (e) any dispute between Subscriber and a homeowner, owner, subcontractor, supplier, lender, surety, or government agency relating to a project bid or built using the Service, (f) Subscriber's violation of these Terms or any applicable law, and (g) Subscriber's gross negligence, willful misconduct, or fraud. Subscriber's indemnity obligations are absolute, unconditional, and not subject to the liability cap in Section 12.

10.2 Limited Klorra Defense

Klorra will defend Subscriber against a third-party claim alleging that Subscriber's authorized use of the Service in strict accordance with these Terms directly infringes a U.S.-issued patent, copyright, or registered trademark, subject in all cases to the liability cap in Section 12. Exclusions apply for claims arising from Subscriber Content, any Deliverable or any use of any Deliverable, modifications by anyone other than Klorra, combination with non-Klorra software/data, use in violation of these Terms, use of an outdated version, or open-source components. Klorra's sole options are to procure a continued-use right, modify the Service, or terminate and refund pre-paid, unused subscription fees. THIS SECTION 10.2 STATES KLORRA'S SOLE AND EXCLUSIVE LIABILITY FOR INFRINGEMENT CLAIMS.

11. Warranty Disclaimer

THE SERVICE AND ALL DELIVERABLES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KLORRA AND ITS LICENSORS, SUPPLIERS, AND SUBPROCESSORS DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, AVAILABILITY, TIMELINESS, OR UNINTERRUPTED OR ERROR-FREE OPERATION, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. KLORRA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, AVAILABLE AT ANY GIVEN TIME, OR FREE OF DEFECTS, VIRUSES, OR HARMFUL COMPONENTS, NOR THAT QUANTITIES OR PRICES IN ANY DELIVERABLE WILL BE ACCURATE, COMPLETE, OR FIT FOR ANY SPECIFIC PROJECT, JURISDICTION, OR CONTRACT. SUBSCRIBER ASSUMES SOLE RESPONSIBILITY FOR THE SELECTION OF THE SERVICE AND FOR THE RESULTS OBTAINED FROM ITS USE.

Some jurisdictions do not allow the exclusion of certain warranties, so portions of this Section 11 may not apply in those jurisdictions; the exclusions will apply to the maximum extent permitted.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL KLORRA OR ITS LICENSORS, SUPPLIERS, OR SUBPROCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUES, LOST OPPORTUNITIES, LOST GOODWILL, LOST DATA, BUSINESS INTERRUPTION, COST OF SUBSTITUTE GOODS OR SERVICES, COST OVERRUNS, COSTS OF DELAY OR DEFECT REMEDIATION, OR DAMAGES ARISING FROM ANY THIRD PARTY'S RELIANCE ON ANY DELIVERABLE, EVEN IF KLORRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) KLORRA'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR THE DELIVERABLES, IN THE AGGREGATE OVER ALL CLAIMS, WILL NOT EXCEED THE GREATER OF (I) THE TOTAL FEES PAID BY SUBSCRIBER TO KLORRA DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (II) ONE THOUSAND U.S. DOLLARS ($1,000).

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY AND APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. The parties agree that the limitations in this Section 12 are a material part of the bargain. Subscriber must bring any claim within ONE (1) YEAR after the cause of action accrues, or such claim is permanently barred.

13. Term and Termination

These Terms apply from the date Subscriber first accepts them and remain in effect until the subscription is terminated. Subscriber may cancel at any time, effective at the end of the current billing period; no refund or proration is provided.

KLORRA MAY TERMINATE THESE TERMS, OR SUSPEND OR DISCONTINUE SUBSCRIBER'S ACCESS TO THE SERVICE, AT ANY TIME, IN WHOLE OR IN PART, FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE, IN KLORRA'S SOLE DISCRETION. Without limiting the foregoing, Klorra may terminate immediately and without refund for breach, non-payment, AUP violations, security or fraud risks, insolvency, or any reason Klorra reasonably believes is required to comply with law. If Klorra discontinues the Service entirely and not on account of Subscriber misconduct, Klorra may, at its sole discretion, refund pre-paid, unused subscription fees on a pro-rata basis as Subscriber's sole remedy.

Upon termination, Subscriber's right to access and use the Service ends immediately. KLORRA MAY, BUT IS NOT OBLIGATED TO, MAKE SUBSCRIBER ACCOUNT DATA OR DELIVERABLES AVAILABLE FOR EXPORT FOR A LIMITED PERIOD AFTER TERMINATION. Sections 3, 4 (with respect to accrued fees), 5.2, 6.1, 6.2, 6.3, 7, 8 through 12, this Section 13, and 14 through 16 survive termination.

14. Governing Law, Venue, and Dispute Resolution

These Terms are governed by, and construed in accordance with, the laws of the State of Florida, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties acknowledge that this is a business-to-business agreement between sophisticated commercial parties and that the Florida Deceptive and Unfair Trade Practices Act (Fla. Stat. §§ 501.201 et seq., "FDUTPA"), to the extent it would otherwise apply, is not intended to be invoked by Subscriber against Klorra in connection with the commercial subject matter of these Terms. Nothing in these Terms is intended to waive any non-waivable statutory right.

Before initiating arbitration, the parties will first attempt in good faith to resolve any dispute by sending a written notice describing the dispute and the relief sought, and will use commercially reasonable efforts to resolve within thirty (30) days.

Any dispute, claim, or controversy not resolved informally, except for claims for injunctive or other equitable relief, will be resolved by FINAL AND BINDING ARBITRATION administered by the American Arbitration Association under its Commercial Arbitration Rules, by one arbitrator, in Collier County, Florida (or by videoconference at the arbitrator's direction), in English. The arbitrator may award only those remedies expressly permitted by these Terms and is bound by the limitation of liability in Section 12.

Class Action Waiver; Jury Trial Waiver.EACH PARTY WAIVES ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION AGAINST THE OTHER, AND TO HAVE ANY DISPUTE DECIDED BY A JURY, TO THE MAXIMUM EXTENT PERMITTED BY LAW. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding. If this class-action waiver is held unenforceable as to a particular claim, that claim (and only that claim) will be severed and proceed in court.

Notwithstanding the arbitration provisions, either party may seek temporary or preliminary injunctive relief in the state or federal courts located in Collier County, Florida to prevent unauthorized use, disclosure, or infringement of intellectual property, Confidential Information, or breach of Section 5.2.

15. Modifications

Klorra may update these Terms from time to time. The current version is posted at klorra.ai/terms with the "Last Updated" date. Klorra will provide such notice of material changes as is required by applicable law. Continued use after the effective date constitutes acceptance. NO ADVANCE NOTICE BEYOND WHAT IS REQUIRED BY LAW IS GUARANTEED. Klorra may modify, replace, release new versions of, or discontinue the Service or any feature at any time, with or without notice, in whole or in part.

16. Miscellaneous

Notices. Notices to Klorra must be in writing to legal@klorra.ai. Notices to Subscriber may be given by email to the address on file or by in-app notification, and are effective on transmission.

Assignment.Subscriber may not assign these Terms (including in connection with a change of control) without Klorra's prior written consent, which Klorra may grant or withhold in its sole discretion. Klorra may assign or transfer freely.

Force Majeure. Neither party is liable for failure or delay in performance (other than payment) caused by an event beyond its reasonable control, including failures of AI inference providers.

Independent Contractors; No Third-Party Beneficiaries; Severability; Waiver; Construction. The parties are independent contractors. No homeowner, owner, lender, surety, insurer, or other third party is a beneficiary. Unenforceable provisions are reformed to the minimum extent necessary; failure to enforce is not waiver. Any rule of construction that ambiguities are construed against the drafter does not apply.

Entire Agreement; Order of Precedence. These Terms (including the AUP, Privacy Policy, Subprocessor List, Refund Policy, Cookie Policy, DMCA Takedown Policy, and any signed order form or DPA) are the entire agreement. A signed order form or DPA controls over these Terms; these Terms control over the other policies. Any purchase order, vendor onboarding form, or similar Subscriber-issued document is rejected and has no legal effect, even if Klorra signs or accepts it for administrative convenience.

17. Contact

General questions: support@klorra.ai. Legal notices and contract questions: legal@klorra.ai. Mailing address: Klorra LLC, Naples, Florida 34104, USA.