1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the software, websites, and services provided by Klorra AI, Inc. ("Klorra," "we," "us"). By creating an account, uploading a plan set, or otherwise using the Service, you ("Subscriber") agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you may not access or use the Service.
2. Service Description
Klorra provides an AI-assisted takeoff and estimating platform purpose-built for custom home builders. The Service ingests an architectural plan set and produces a structured takeoff, a line-item cost estimate, a coordination/conflict report, and a Scope of Work document.
Outputs are generated by a multi-stage pipeline that combines computer vision, large language model inference, and Klorra's proprietary cost-code logic. The Service is delivered via a web application and supporting APIs.
3. Pricing & Billing
3.1 Subscription Tiers
Klorra offers monthly and annual subscription tiers, as well as pay-as-you-go credits for occasional use. Current pricing is published at klorra.ai/pricing and may be updated from time to time. Subscriptions auto-renew at the end of each billing period unless canceled by Subscriber prior to the renewal date.
3.2 Accuracy Disclaimer & Subscriber Responsibility
Klorra outputs are generated by automated systems and reflect typical conditions for a custom-home market; they do not account for site-specific constraints, subcontractor availability, current commodity pricing, or owner-specific selections beyond what is reasonably inferable from the submitted documents. Reliance on Klorra outputs without independent verification is at Subscriber's sole risk.
3.3 Refunds
Klorra offers a fourteen (14) day refund window from initial subscription activation. After that window, fees are non-refundable except as required by applicable law or as expressly provided elsewhere in these Terms.
4. User Responsibilities
Subscriber agrees to (a) provide accurate account information and keep it current, (b) safeguard account credentials and accept responsibility for activity under their account, and (c) use the Service only for lawful purposes and in compliance with these Terms.
Subscriber agrees not to (i) reverse-engineer, decompile, or attempt to derive the source code of the Service, (ii) resell, sublicense, or redistribute Service outputs as a standalone estimating product, or (iii) submit content that infringes the intellectual property rights of any third party.
Subscriber represents that they have all necessary rights to upload any plan set, drawing, specification, or other content submitted to the Service.
5. Intellectual Property
Klorra retains all right, title, and interest in and to the Service, including its software, AI models, prompt templates, cost-code logic, and underlying training data. No license is granted except as expressly set forth in these Terms.
Subscriber retains ownership of all plan sets, specifications, and other materials they submit to the Service ("Subscriber Content"). Klorra does not use Subscriber Content to train, fine-tune, or otherwise improve any general-purpose AI model. Subscriber grants Klorra a limited license to process Subscriber Content solely for the purpose of generating the requested deliverables and operating the Service.
6. Limitation of Liability
To the maximum extent permitted by law, Klorra's aggregate liability arising out of or relating to the Service shall not exceed the greater of (a) the total fees paid by Subscriber to Klorra during the twelve (12) months preceding the event giving rise to liability, or (b) one thousand U.S. dollars ($1,000).
In no event shall Klorra be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or cost overruns on a construction project, even if Klorra has been advised of the possibility of such damages.
7. Termination
Either party may terminate these Terms by providing written notice to the other party. Klorra may suspend or terminate access immediately for material breach, non-payment, or activity that threatens the integrity of the Service.
Upon termination, Subscriber will have a thirty (30) day window to export their data and deliverables. After that window, Klorra may delete account data in accordance with its data-retention policy. Pre-paid fees for the unused portion of an annual subscription will be refunded on a pro-rata basis where termination is initiated by Klorra without cause.
8. Modifications to Terms
Klorra may update these Terms from time to time. Material changes will be communicated to Subscriber by email at the address on file at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
9. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Collier County, Florida for any matter not subject to arbitration.
Any dispute arising out of or relating to these Terms, with the exception of claims for injunctive relief, shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Each party shall bear its own costs and attorneys' fees, except as the arbitrator may otherwise allocate.
10. Contact
Questions about these Terms should be directed to support@klorra.ai.