This Acceptable Use Policy is incorporated by reference into the Klorra Terms of Service. It defines what Subscribers may and may not do with the Klorra AI Service and Deliverables. Klorra may suspend or terminate any account it suspects of violating this Policy, immediately, without notice, without cure period, and without refund.

1. Scope

This Acceptable Use Policy (the "AUP") applies to all use of the Klorra AI software-as-a-service platform and to all Deliverables produced by it. Capitalized terms have the meanings given in the Klorra Terms of Service. In the event of conflict, the Terms of Service control.

2. Permitted Uses

Subscribers may use the Service and the Deliverables for the following purposes:

Internal estimating, takeoff, and budgeting on construction projects bid or built by the Subscriber;
Preparing draft scopes of work and conflict reports for Subscriber's internal review and adoption;
Sharing relevant excerpts of the Deliverables with Subscriber's own employees, owners, subcontractors, suppliers, design professionals, and clients in the ordinary course of preparing or negotiating a construction contract, provided that Subscriber retains responsibility for verification and adoption;
Comparing Klorra Deliverables against Subscriber's own subcontractor pricing and historical job-cost data.

3. Required Verification Before Commercial Use

Klorra Deliverables are budgeting and planning tools, not warranted bids. Subscriber must independently verify every quantity, rate, scope inclusion, and assumption before using a Deliverable as the basis for any contractual price, allowance, or representation to a homeowner, owner, lender, surety, insurer, or government agency.

Subscriber agrees that it will not (i) sign a construction contract or fixed-price proposal based solely on a Klorra Deliverable without independent verification, (ii) submit a Klorra Deliverable, verbatim or substantially verbatim, as a competitive bid to an owner or government procurement, or (iii) hold a Klorra Deliverable out as the work product of any state-licensed design professional unless such professional has reviewed, signed, and adopted it.

4. Prohibited Uses

Subscriber will not, and will not permit any user to:

4.1 Resale, Redistribution, and Competing Products

Resell, sublicense, white-label, syndicate, or otherwise redistribute the Service or Deliverables to any third party as a standalone estimating product;
Use the Service or Deliverables to develop, train, evaluate, benchmark, or improve any product or service that is competitive with the Service, including any other AI takeoff, estimating, or scope-generation product;
Provide bid-preparation services to other licensed builders using the Service as the engine, except as part of an outsourced-estimating relationship between affiliated companies under common control.

4.2 Reverse Engineering and Scraping

Reverse-engineer, decompile, disassemble, or attempt to derive the source code, models, prompt templates, training data, weights, or cost-code logic of the Service, except to the minimum extent expressly required by applicable law notwithstanding this restriction;
Scrape, crawl, harvest, or use automated means to collect content from the Service in a way that imposes any load on Klorra's systems, circumvents access controls, or operates without express written permission from Klorra;
Bypass, disable, or interfere with security or authentication features, rate limits, or usage caps.

4.3 Unlawful, Harmful, and Infringing Use

Use the Service in violation of any applicable law, regulation, or third-party right, including intellectual-property, privacy, publicity, employment, or trade-secret rights;
Upload any plan set, drawing, specification, photograph, or other content for which Subscriber does not have all rights necessary to grant Klorra the license set out in the Terms;
Upload content that is unlawful, defamatory, harassing, threatening, hateful, sexually explicit, or that depicts minors in any sexualized manner;
Upload content containing protected health information, U.S. or foreign government-classified information, or payment-card data outside the bounds of Stripe's direct collection;
Upload viruses, malware, ransomware, worms, time bombs, or other malicious code.

4.4 Account Integrity

Share account credentials with anyone outside the Subscriber's organization, or permit any third party to use the Subscriber's seat;
Create accounts using false identities, fictitious entity names, or another person's information without authority;
Maintain multiple accounts for the purpose of evading subscription limits, free-trial limits, or pay-as-you-go pricing.

4.5 Misrepresentation

Misrepresent Klorra as the issuer, signer, sealer, sponsor, guarantor, or warrantor of any Deliverable, contract bid, estimate, or scope provided by Subscriber to a third party;
Use Klorra's name, logo, or trademarks except as expressly permitted in writing by Klorra.

4.6 Service Integrity & Security

Probe, scan, penetration-test, or otherwise attempt to identify vulnerabilities in the Service except under a written authorization from Klorra;
Engage in any activity that interferes with or disrupts the Service, the servers, or networks connected to the Service;
Attempt to gain unauthorized access to any account, system, data, or network, or to circumvent access controls.

5. AI-Specific Restrictions

Because the Service is AI-driven, the following additional restrictions apply:

Subscriber will not use the Service to generate content that impersonates a state-licensed design professional or implies such a professional's seal or signature;
Subscriber will not feed Klorra outputs back into a third-party model in a manner intended to extract Klorra's prompts, cost-code logic, or training methodology;
Subscriber will not present AI-generated quantities or pricing to a homeowner or owner as "certified," "sealed," "warranted," or "guaranteed" by Klorra;
Subscriber will not knowingly upload Subscriber Content that has been adversarially modified to manipulate, poison, or evade Klorra's pipelines.

6. Reporting Violations

If you become aware of any actual or suspected violation of this AUP, you may report it to support@klorra.ai or, for security-related issues, to security@klorra.ai. Klorra is under no obligation to investigate any report or to respond to the reporter.

7. Enforcement

KLORRA MAY, IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE, CURE PERIOD, OR REFUND OBLIGATION, (a) investigate or decline to investigate suspected violations, (b) remove or restrict access to any content, (c) suspend, throttle, or terminate any account, seat, or feature, (d) cooperate with law-enforcement and other authorities, and (e) take any other action Klorra deems appropriate. Suspension or termination under this AUP does not entitle Subscriber to a refund, credit, or any other compensation, and Subscriber remains liable for all indemnification obligations and accrued charges. Klorra may modify this AUP at any time by posting an updated version at klorra.ai/acceptable-use.

8. Contact

Questions or reports: support@klorra.ai. Legal notices: legal@klorra.ai.