Klorra is a small team and we answer email ourselves. Most inboxes get a reply within 24 hours. The fastest path to whatever you need is below.
Support & product
For product questions, account issues, billing problems, bid-quality concerns, feature requests, or anything else about using Klorra: support@klorra.ai. The first bid is free, so the easiest first step is usually just to upload a plan set and write back with whatever you found.
Sales & partnerships
We don't have a sales team. If you're evaluating Klorra for a builder, design-build firm, or volume operation: start with the free first takeoff at klorra.ai, see the actual deliverable, then write to support@klorra.ai with whatever questions came up.
For partnership inquiries — channel partners, integrations with other builder software, design-firm referrals: partnerships@klorra.ai.
Legal & privacy
Legal notices, contract questions, and DPA requests: legal@klorra.ai.
Privacy questions, data-rights requests (CCPA, VCDPA, CPA, etc.), and processor-agreement inquiries: privacy@klorra.ai.
DMCA notices: dmca@klorra.ai. See the full DMCA Takedown Policy for required content.
Security
Suspected vulnerabilities, security concerns, and IT-team questions: security@klorra.ai. We acknowledge reports within two business days. Full security posture is documented at /security.
Press & media
Journalists, podcasts, industry trade press, and analyst inquiries: press@klorra.ai. Briefly tell us what you're working on, your deadline, and whether you need an interview, a quote, or just a fact-check.
Mailing address
Klorra LLC
Naples, Florida 34104, USA