1. Background
Klorra LLC operates a software-as-a-service platform that hosts content uploaded by its Subscribers. Klorra responds to notices of claimed copyright infringement that comply with the DMCA. This Policy explains how to submit a notice or counter-notice.
2. Designated DMCA Agent
Klorra's Designated DMCA Agent for receiving notifications of claimed infringement is:
DMCA Agent — Klorra LLC
Email: dmca@klorra.ai
Mail: Klorra LLC, Attn: DMCA Agent, Naples, Florida 34104, USA
Klorra may register, update, or change its Designated DMCA Agent with the United States Copyright Office in accordance with 17 U.S.C. § 512(c)(2) at any time, and will reflect any change on this Policy.
3. How to Submit a DMCA Notice
To be effective under the DMCA, a notice must be a written communication that includes substantially the following information (17 U.S.C. § 512(c)(3)(A)):
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works at a single online site are covered by a single notification, a representative list of such works);
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to permit Klorra to locate the material (a URL or unique identifier within the Service is helpful);
- Information reasonably sufficient to permit Klorra to contact the complaining party — name, mailing address, telephone number, and email address;
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Send the completed notice to dmca@klorra.ai. Notices that do not substantially comply with these requirements may not be effective and Klorra is not obligated to act on them.
4. Klorra's Response
Upon receipt of a substantially compliant notice, Klorra will respond as required by the DMCA, which may include expeditiously removing or disabling access to the material and notifying the affected Subscriber. Klorra terminates, in appropriate circumstances, the accounts of repeat infringers.
5. Counter-Notice
A Subscriber whose content has been removed may submit a counter-notice under 17 U.S.C. § 512(g)(3). The counter-notice must include:
- A physical or electronic signature of the Subscriber;
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled;
- A statement under penalty of perjury that the Subscriber has a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
- The Subscriber's name, address, and telephone number, and a statement that the Subscriber consents to the jurisdiction of the federal district court for the judicial district in which its address is located, or, if outside the United States, for any judicial district in which Klorra may be found, and that the Subscriber will accept service of process from the complaining party (or its agent).
Send the counter-notice to dmca@klorra.ai. Klorra will handle complying counter-notices as provided in 17 U.S.C. § 512(g).
6. Repeat Infringers
Klorra terminates, in appropriate circumstances and at its sole discretion, the accounts of Subscribers who Klorra reasonably determines to be repeat infringers.
7. Misuse
Submitting a knowingly false DMCA notice or counter-notice may subject the submitter to liability under 17 U.S.C. § 512(f), including damages, costs, and attorneys' fees.
8. Contact
DMCA notices and counter-notices: dmca@klorra.ai. Other legal notices: legal@klorra.ai.